Low Salary, Poor Ethics, Poor diversity, No ability for upward advancement - werkgeversreview Project Manager bij Waystar

2,0
29 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The benefits package is decent, although it changes significantly every year.

Minpunten

Very poor diversity. Indigenous People's day was removed as a company holiday. Until recently all of the executive leadership featured no ethnic diversity. No accommodations for non-neurotypical individuals are provided, offered, or considered. Company has gone back to office 3 days a week in the name of "family" and "collaboration", however productivity is higher working remote, and the impact on the work life balance is significant given the commute traffic. No salary increase to offset impact to expenses (additional wear and tear on vehicle, fuel consumption, etc). No PTO. We had been accruing PTO, however on December 31, 2024 we were informed that beginning 1/1/2025 PTO was not longer going to accrue as we switched immediately to FTO instead. Any PTO must be used before FTO. There was no paid out PTO. This was unethical as most employees were out of the office on vacation for the holidays, no option to be paid for the PTO we earned was offered, and now time off is at management discretion instead of based on time off earned. This is toxic. Poor recognition of work and achievements. Depending on the department one is employed in, one might never receive any company wide recognition for the work put in that was beyond the job requirement or significant in scope. Sales teams have the ability to earn massive trips, where as other teams have no level of recognition at a company level. There is little to no room to move upward without having 10 years in the job and then it is still dependent on the department employed in, and no merit raises so most employees can only move laterally to other positions and there is no path for greater salary. The company does not live their values. Surveys are generated to obtain the results they want. Information from surveys are not provided in a statistically transparent manner.

avatar
Reactie van Waystar
5mo
We strive to ensure every team member has a positive, values-driven experience. If you’d like to talk more about your experience, please connect with your leader or reach out to your Talent Business Partner on the People Team.

Ontdek andere reviews over Waystar

5,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture, good people, Unlimited PTO

Minpunten

None that I can think of

4,0
24 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Strong in office culture, catered lunch weekly Meaningful work, interesting problems Many opportunities for growth Better gender diversity than other engineering orgs Great teamworking, many opportunities to make real impact. Opportunities for recognition Quarterly on-sites which could promote remote employee inclusion (if they actually showed up)

Minpunten

Intense on-call rotations, every 2-5 weeks depending on team. No additional compensation for on-call work even if team is smaller and rotations are more frequent. Legacy tech stack, little focus on tech debt as clients are king. Overworked SRE team so devs own as much of infrastructure as they can. Re orgs almost every year, usually more confusing than helpful from an individual contributor level Alcohol heavy culture. Explicitly, not a great place to be if you have a strained relationship with drinking. Product dept had some star team members but a few PMs were unengaged, lacking knowledge, and difficult to interact with Pay was not competitive. Leadership has varying levels of engagement in / knowledge of the work and varying levels of respect for work-life balance. Very young leadership team. Junior to senior ratio > 2. Co-ops can get more attention and exposure than some new hires. Mission has shifted from a focus on patient satisfaction to a focus on profits for providers. Remote employees given food/lodging during onsites, but local employees not compensated. All new hires expected to be local which limits talent pool, espc for senior engineers.

1
avatar
Reactie van Waystar
1d
Thank you for taking the time to share such a detailed reflection on your experience at Waystar. We appreciate your feedback and are glad to hear that our culture, meaningful work, and opportunities for growth and recognition made a positive impact. We also value the collaboration across teams and our focus on inclusion. As Waystar scales, feedback like this helps us identify where we can improve. We recognize the importance of supporting sustainable workloads, providing clarity during organizational changes, and driving consistent leadership engagement across teams. We also focus on advancing our technology, strengthening cross-functional partnership, and enhancing our total rewards approach to meet the needs of our team members. We want to be clear that Waystar is not, nor do we aspire to be, an environment centered around alcohol. We focus on building a professional, inclusive, and balanced culture where employees can connect in ways that are comfortable for everyone. From time to time, we host optional social events (as many organizations do), but we’re intentional about offering a variety of ways for employees to engage - both with and without alcohol. We’re always working to improve, and we appreciate perspectives that help ensure our culture reflects who we strive to be. We appreciate you sharing your perspective. Your feedback helps us build a more balanced and supportive experience for all team members. If you’d like to discuss this further, please reach out to peopleteam@waystar.com.
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