Working Solutions

Reviews voor Working Solutions

Stay away due to low pay and poor communication - werkgeversreview Customer Service Agent bij Working Solutions

1,0

28 mei 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Terrible terrible terrible stay away

Minpunten

Low pay and no clear communications , recruiters does not even answer your message unless they like you or you are family member or close friend

Reactie van Working Solutions

Thank you for sharing your feedback and for the time you spent with Working Solutions. We are sorry to hear that your experience did not meet your expectations. Clear and timely communication, especially during the recruiting and onboarding process, is important to us. Your comments about responsiveness have been shared internally as we continue working to improve follow-up times and the overall candidate and agent experience. We also understand your concerns regarding pay and transparency. Compensation structures can vary by client program, and we aim to provide clear information upfront so individuals can make informed decisions. That said, we are always looking for ways to strengthen how we communicate expectations and opportunities. We appreciate you taking the time to leave a review and wish you the best moving forward.

Ontdek andere reviews over Working Solutions

5,0

7 feb 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Easy hire not too bad with micro managing and lots of flexibility

Minpunten

Not as high pay you get paid per minute with a minimum per hour based on contract but you stay busy

Reactie van Working Solutions

4mo

Thanks so much for sharing your experience. We're glad you're enjoying this gig.

1,0

3 jun 2026

Independent contractor

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility with choosing your own hours. The kindness of the trainers.

Minpunten

Live work is different from training. No one is really available to assist you. Constant technical issues at every single log in. This brings me to my final and most important gripe the money! Due to the fact that I had log in issues every single day even when I tried to log in early it affected my pay. My hours were "cut" because I wasn't technically on the phone but I always let someone know. The pay is already ridiculously low.

Reactie van Working Solutions

Thank you for taking the time to share your experience. We’re glad to hear that you valued the flexibility in scheduling and the support provided by our educators. Creating a supportive onboarding experience is important to us. We’re sorry to learn about the challenges you faced once transitioning into live work. We understand how frustrating connectivity or system challenges can be, especially when they impact your ability to work and earn. We continue working to improve both the transition experience and the resources available to agents. Regarding compensation, as an independent contractor model, pay structure varies by client program and is designed to align with the work performed. We recognize that this model may not meet everyone’s expectations, and we aim to provide transparency so individuals can choose opportunities that best fit their needs. Your feedback on support availability and overall experience is valuable and has been shared internally as we continue evaluating ways to strengthen communication, technical reliability, and agent support. Thank you again for your feedback, and we wish you all the best moving forward.

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