Do better with Customer Service - werkgeversreview Various Leadership Roles bij eBay

3,0
24 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good pay and benefits, usually flexible hours

Minpunten

too many chiefs and leadership constantly in meetings, poor customer service and too many excuses for poor customer service which was all too often and a major growing issue that nothing is being done about. Very frustrating and stressful constantly dealing with lies and angry customers. Dealt with serious burnout due to the work environment and the lack opportunities to transfer to other depts

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5,0
28 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible and intuitive to use

Minpunten

Buyers always get prioritized with no full comp to sellers

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Minpunten

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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