Do better with Customer Service - werkgeversreview Various Leadership Roles bij eBay

3,0
24 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

good pay and benefits, usually flexible hours

Minpunten

too many chiefs and leadership constantly in meetings, poor customer service and too many excuses for poor customer service which was all too often and a major growing issue that nothing is being done about. Very frustrating and stressful constantly dealing with lies and angry customers. Dealt with serious burnout due to the work environment and the lack opportunities to transfer to other depts

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5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

It is equivalent to winning the lottery for a dream job.

Minpunten

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

3,0
20 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Minpunten

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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