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      eBay

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      eBay was once a great place to work - werkgeversreview Senior Manager Customer Service bij eBay

      3,0
      3 aug 2011
      Senior manager customer service
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      innovation, change, excitement, passion, did I mention change. If you enjoy a fast paced environment, it is a great place to work.

      Minpunten

      You will spend more time doing power points for Sr. Management than actually doing your job. Do what is right for the customer - both internal (your associates) and external customers. eBay was once a great customer focused company, they have lost that focus. Too many decisions are made based upon costs. In a CS environment, that is tough.

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      5,0
      28 apr 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Pay and beneifts and the overall work experience

      Minpunten

      None at this time it’s been great

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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