Pluspunten
eBay totally re-invented themselves after they separated from PayPal. There were significant changes in the upper management as well as a cultural change. The company is now all about innovation, empowering people and leveraging the ideas people from diverse backgrounds bring to the table. A key thing that changed is also the approach to strategy. Instead of changing the strategy every year and focusing on different customer segments or business areas in different years, there is no a long-term strategy that focuses on key areas. Also, the focus on the customer is now really there. Customer Service was leveled up and empowered to really serve customers in an effective way. It's been an amazing and highly motivating journey is on and I am impressed such an "old" company is able to get such a transition done.
Minpunten
The second office location in San Jose at 1st Street isn't as awesome as the main office. A lot of work is taking place though to bring the facility up to speed.