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      Change in Culture - werkgeversreview Customer Service Representative bij eBay

      1,0
      7 mrt 2018
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Starting pay rate is impressive to the lower class people they hire now

      Minpunten

      They claim to be about diversity and inclusion but they only mean that for the bottom of the barrel people they've hired to fill seats on the call center floor. There is no diversity in management or on the second floor, where higher pay grades exist. When you speak up for yourself or expose the injustices, like extremely inappropriate inter-office affairs and relationships, they will terminate you and blackball you in the tech industry.

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      5,0
      2 jun 2026
      Customer experience specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      It is equivalent to winning the lottery for a dream job.

      Minpunten

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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