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      Great company, not a log of advancement opportunity in call centers - werkgeversreview Customer Service Representative bij eBay

      4,0
      1 feb 2014
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great benefits (stock plan, tuition assistance, healthcare). Laid back culture. Seems a little more results oriented than political in terms of who gets promoted. Upper management and executive leadership makes a real effort to visit and listen to concerns from all levels of workers.

      Minpunten

      If you start at the bottom, it can take several years to start moving up. High paying, career jobs are somewhat limited in the call centers.

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      5,0
      28 apr 2026
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Pay and beneifts and the overall work experience

      Minpunten

      None at this time it’s been great

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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