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      eBay

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      Good company - difficult role - werkgeversreview GCX Risk Teammate II - E2m bij eBay

      3,0
      5 apr 2022
      Gcx risk teammate ii - e2m
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good salary. Great team mates. Management are approachable. Good benefits and bonus structure.

      Minpunten

      Very busy call centre with mostly angry and frustrated customers. Repeat contacts and being unable to solve most queries makes your day long and draining. Micro management of every second of your shift is not the role you are sold. You are not a specialist but a drone and you need thick skin. Stats are insanely difficult with calls being cold transferred to you from all lines of business. No time allocated to raise escalations or even try to resolve queries. Soon you start to dread your day but have to face it as you need your salary.

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      Reactie van eBay
      4y
      We are grateful for your review! eBay does have some of the best people and works hard to offer competitive salaries. We're sorry you feel the way you do about your role. If you'd like to share more, shoot us an email to glassdoorfeedback@ebay.com.

      Ontdek andere reviews over eBay

      5,0
      17 mei 2026
      Group product manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      good culture friendly people and good benefits

      Minpunten

      leadership direction politics tenured individuals who do not change their ways of working

      3,0
      20 jun 2026
      Software engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Minpunten

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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