Going downhill fast - werkgeversreview Anonieme werknemer bij i-Tech Support

1,0
11 jul 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some good coworkers remain but most have left over the last year.

Minpunten

Terrible leadership came with no experience in the industry and turning company into dumpster fire. Driven purely by profits and not by customer experience. Unethical practices by management, No modern systems and ability to deliver for customers. Most quality employees have left. Many customers are leaving or looking to leave.

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Reactie van i-Tech Support
1y
We’re sorry to hear that we’ve missed the mark. We’re committed to creating a workplace built on open communication with a genuine focus on employee and customer experience. We appreciate your honesty and would love the opportunity to discuss your experience further. Please reach out to HR so we can understand your situation better.

Ontdek andere reviews over i-Tech Support

5,0
12 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I-Tech is the perfect place to challenge status quo. Each day is different. That is the exciting part about technology. You are always learning and solving problems for customers. There is always opportunities to take on stretch projects and initiatives for those are interested in taking on something that they've never done before. There is no expectation of perfection. Our help desk is absolutely incredible and it's so awesome to see that it's not a revolving door. Every single leader I've interacted with always assumes positive intention and gives the benefit of the doubt. Everyone wants you to succeed. Change is scary and there has certainly been a lot of change. But for those with growth mindsets It's been incredible to see how many people have leveled up. I read through a lot of the feedback and can tell the dramatic shift in leadership trying to course correct past decisions. Every single person at I-Tech is helpful. I was worried about starting at a small company where there can be a lot of judgement or HR drama but everyone is truly genuine.

Minpunten

Things to consider when figuring out if I-Tech is the right fit for you: If you have complaints and problems you better be ready to be apart of the solution. You are expected to get results. You can't hide from poor performance. There is no shortage of work. Small company but still operates very siloed. A lot of siloed tribal knowledge, can make it difficult to navigate. Tedious internal processes & procedures. Tenured employees still mourn the old days prior to acquisition. New people who don't understand how to navigate during these transitional times will struggle with interpersonal relationships.

1
5,0
10 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of environments to touch and expand knowledge fast. Great team to work with and escalate up if needed. Growth encouragement.

Minpunten

Wish they paid a little more

1
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