Poorly Managed Company with poor focus on how important customers are - werkgeversreview Tech Support bij iSystems

2,0
20 jan 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I loved the holiday parties, the user meetings, and the beautiful kitchen they created for our office. The director of client services from 2012-2014, was amazing. The customers were fun to work with and the work was challenging for the mind.

Minpunten

Too much politics and poorly run human resources department. No focus on customers needs or wants. No care to how important issues were to customers. It appeared the product development department never wanted to fix things that were broken.

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5,0
11 jul 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Intelligent staff that really works as a team. Focused on client service and satisfaction. Know how to have fun at work. Participate in many charitable events. Great work-family-life balance.

Minpunten

The winters are long in Vermont if you are not into that kind of thing.

1,0
7 sep 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are some wonderful staff that work at iSystems. The new building is a great place to work. It is dog friendly. A capable CFO was hired to drive the financial objectives of the organization. It is a challenging place to work, but iSystems has great products and customers.

Minpunten

Executive management team is indecisive and decisions often made beyond the point where they can be effective. No one is held accountable and often blame is assigned where it does not belong. Failure to obtain revenue equals lmajor cost reductions. As much as this is unavoidable to ensure financial health, sales staff should be placed on PIP, and sales executives should be held accountable for bad sales planning. Commitments made are often not achievable and can therefore not be upheld. There is a massive blame culture when objectives cannot be met. HR is unprofessional, part of the blame culture, share confidences and spread rumors. Work life balance is supposed to be great, however, many staff members are in fact working very long hours and have no work life balance.

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