Reviews van Zenchef

Company takes over competitors and continously lays off employees. No interest in creating a good product but rather buying competitors nor is there an interest to keep their employees. Benefits were cut and now it's below market. Permanent contracts are only given after two years and are now difficult to get since the company wants to be able to get rid of employees easily. French employees however are treated differently and get their permanent contract from the start with 6 months probation period. Interestingly, most of the time employees are laid off from other countries than France. Management just continously changes their mind. They say one thing and do the opposite 3 months later. It's chaotic and they couldn't foresee their finances and I don't know if they will ever. So, the strategy is to just lay off employees whenever needed. Many employees are also leaving voluntarily when they can.

To be very clear: the positive reviews here do not reflect the reality of working at this company. It is quite obvious that many of them are written or influenced internally rather than by actual employee experience. Since the acquisition by PSG, the company has become extremely disorganized. There is no clear strategy, no long-term vision, and leadership appears completely out of depth. Decisions are reactive, short-term, and driven by revenue pressure rather than product quality or customer satisfaction. The product itself is unreliable, onboarding is poor, and support structures are almost nonexistent. Teams operate in constant confusion, with unclear roles and expectations. People often do not understand what they are supposed to be doing, and there is no proper guidance. There is no real opportunity for growth or development. Talent is not valued or nurtured, and high performers are often ignored rather than recognized. People also don’t last long. Many employees either burn out due to unrealistic expectations and lack of support, or become so demotivated that they leave within a few months. It’s a revolving door of talent, which says a lot about the internal environment. Management quality is inconsistent at best. Many managers are overwhelmed, unsupported, or simply not equipped to lead, which results in burnout and disengaged teams. Communication is poor, and there is little transparency around where the company is going. Overall, it feels like a company focused purely on short-term financial results, with little regard for employees, customers, or long-term success.