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      Sollicitatiegesprek voor de functie Customer Service Hero

      17 apr 2018
      Kandidaat voor anonieme sollicitatie
      Geen aanbod
      Negatieve ervaring
      Gemiddeld sollicitatiegesprek

      Sollicitatie

      De procedure duurde 3 weken. Ik heb gesolliciteerd bij Definity

      Sollicitatiegesprek

      Honestly, at first it seemed like a great company to work for. Offered no insight to how they pick their candidates and picked them through a group process. The interviewers seemed disinterested like they already decided prior that you would not be picked, like the other comment it seemed more like a popular contest than an interview. There were two candidates that were from their parent company that were shown being heavily favoured, and cold to everyone else. If you are going to show favouritism in an interview that’s highly concerning as to what happens if you actually work there. Honestly before you apply this company puts on a facade of treating their employees well but it’s not the case, it’s also a call center where you are rated by clients which in theory sounds great but if all you get is clients who are not happy with the product and not you, you’ll never get good results. Your rating by clients determine what type of shifts you receive. Honestly, look elsewhere, don’t bother working for sonnet. Although they seem like a good company it is not and you are better off working for a company that doesn’t disguise them self as different and so tech forward. This interview was probably the biggest waste of time, do not even bother because from what I heard they interviewed 50 candidates and only hired 2. You are better off using that time and applying elsewhere.

      Sollicitatievragen [1]

      Vraag 1

      Save yourself grief as I have spoken to several of people working here it’s not the company it pretends to be.
      Vraag beantwoorden
      1

      Overige sollicitatiereviews voor Customer Service Hero bij Definity

      Sollicitatiegesprek voor de functie Customer Service Hero

      25 feb 2019
      Anonieme werknemer
      Toronto, ON
      Aanbod geaccepteerd
      Positieve ervaring

      Sollicitatie

      De procedure duurde 2 weken. Ik heb gesolliciteerd bij Definity (Toronto, ON)

      Sollicitatiegesprek

      Applied online, within 2-3days had a telephone interview (20-30mins), was then invited to a group (8others) interview within 2 weeks. Interview comprised of 2mangers asking 5-6 situational/behavioural questions after which another set of mangers come in and do the same, a total of maybe 12 questions. Very nice building, very polite individuals, felt welcomed. Within less than a week was given a verbal offer after which is followed by criminal/credit and reference check.

      Sollicitatievragen [7]

      Vraag 1

      What’s your super power?
      Vraag beantwoorden

      Vraag 2

      Why do you want to work for sonnet?
      Vraag beantwoorden

      Vraag 3

      Tell me of a situation you had an irate customer how did you handle the situation and what was the outcome?
      Vraag beantwoorden

      Vraag 4

      How do you help create a positive work environment?
      Vraag beantwoorden

      Vraag 5

      What’s a common misperception of you?
      Vraag beantwoorden

      Vraag 6

      Tell me something about yourself that we couldn’t guess by looking at you?
      Vraag beantwoorden

      Vraag 7

      What’s something you taught yourself within the last 6months?
      Vraag beantwoorden
      7