Ik heb online gesolliciteerd. De procedure duurde meer dan 1 week. Ik heb gesolliciteerd bij H&R Block (Fullerton, CA) in dec 2013
Sollicitatiegesprek
I applied online and got a call 5-6 days later for an interview in Fullerton. I was brought in and had to wait a few minutes for my interviewer who was very nice. She asked a few questions about my customer service experience and how I handle projects then explained what the job would be like. I was then asked what office I could work, about my availability, and told when training was. Training is 3 days and 3 hours each day. They were very nice.
Sollicitatievragen [1]
Vraag 1
Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I want to do after college.
Ik heb persoonlijk gesolliciteerd. De procedure duurde 1 week. Ik heb gesolliciteerd bij H&R Block (Minneapolis, MN) in jan 2022
Sollicitatiegesprek
I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.
Sollicitatievragen [1]
Vraag 1
Tell me about a time you had a stressful work situation and how did you resolve it?
Ik heb online gesolliciteerd. De procedure duurde 2 dagen. Ik heb gesolliciteerd bij H&R Block (Akron, OH) in dec 2017
Sollicitatiegesprek
The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.
Sollicitatievragen [1]
Vraag 1
How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
Ik heb online gesolliciteerd. Ik heb gesolliciteerd bij H&R Block (Eau Claire, WI) in dec 2017
Sollicitatiegesprek
Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.
Sollicitatievragen [1]
Vraag 1
Tell me about your experience in a customer service role.