Say hello to Jamie, Senior Director on our Customer Success team! Since joining Yelp in 2013 as an Ad Operations Specialist, Jamie has steadily advanced through a variety of impactful roles, shaping teams and driving success for both local and enterprise clients. Today, she leads the team responsible for all training and development programs as well as go-to-market strategies for our Local and Multi-location Customer Success teams. Find out more about Jamie’s journey, from launching campaigns to shaping enablement programs and how she balances work and family as a new mom.
“The most rewarding part of my work at Yelp is seeing the journey come full circle. There’s nothing like collaborating on a campaign from the very beginning and then providing insights that truly move the needle for our clients’ performance. Turning data into actionable results, seeing a strategy come to life, and celebrating client wins are the moments that make my role so fulfilling!” Meet Sonia, a Campaign Director on our Multi-Location Customer Success team whose #FiveStarCareer journey began in November 2021 🌟 Sonia works closely with our Enterprise and Brand Sales teams to deliver strategic support at every stage of a client’s experience, from crafting proposals, setting KPIs, building reports, and providing recommendations, all focused on driving real revenue growth.
“I’m motivated by finding solutions to real challenges. Each day brings new obstacles, and I enjoy collaborating with my team to devise strategies and improve our results together. The more problems we solve, the more I thrive. There’s a great sense of reward that comes from working collaboratively to overcome challenges and grow as a team.” Say hello to Savanna, a Sales Manager on our Local Sales team 👋 Drawing on her years of sales experience, Savanna leads a high-performing team, exceeds goals, and creates a meaningful impact for local businesses. On our Careers blog, she’s sharing insights from her career, which has been built on true connection, teamwork, and a passion for problem-solving.
Say hello to Mani, a Senior Technical Product Manager 👋 Mani leads two teams that focus on core monetization, growth, and strategy. Though no two days are exactly the same and they are often a blend of strategy and spontaneity, when she reflects on what she loves most about her role, it’s all about connecting the dots, encouraging her team to share their perspectives, and helping spark those “lightbulb moments” that make her work so rewarding.
In 2017, TD became a member of the Yelp Elite Squad 🙌 With a passion for Yelp and the local businesses in her community, she took her newfound Elite status and discovered a #FiveStarCareer that has led to all kinds of unexpected adventures—including a big move from Wisconsin to Pasadena, California. From those early days as an Elite to now leading her community as a Community Director, TD has built countless connections that bring people and businesses together. Since joining the team in 2019, she’s hosted over 250 events and partnerships in her city!
Meet Brenna, an Emerging Account Client Partner at Yelp, whose #FiveStarCareer began in 2015. From launching the first Franchise Sales team in NYC to making the leap to Midmarket Sales, Brenna has worn many hats throughout her journey at Yelp. After a brief break to focus on motherhood, she returned with renewed energy, progressing to Midmarket Account Director and, most recently, Emerging Account Client Partner in 2024 🌟
Meet Lashaynah, whose #FiveStarCareer started as a Recruiting Coordinator in 2021. Now, she is a Sales Recruiter hiring Inside Sales Representatives on our Local Sales team. Lashaynah thrives on building connections, supporting candidates, and working alongside a supportive, inspiring team. Whether it’s helping to optimize the recruiting processes or bringing her authentic self to work, she finds meaning in every step of her journey. Want to learn more about how Lashaynah stays motivated and why she loves being part of Yelp? Check out her full story on our Careers blog.
“Authenticity is absolutely the Yelp value I feel most aligned with—and also the greatest standard to strive for every day. I’m constantly working with my team on how to remain authentic in their sales process and pitch, while still covering all the necessary aspects of our sales script. When I first became a manager, I experienced a similar journey: I felt confident I had mastered the “structure” of an effective 1:1, but I realized I needed to make those conversations more authentic to who I am." Say hello to Olivia, an Associate Local Client Manager, whose #FiveStarCareer began in 2022! Olivia leads a team of sales reps, helping Yelp advertisers maximize their exposure and reach. She’s passionate about mentorship, growth, and supporting her team every step of the way. Curious about Olivia’s leadership journey, her approach to coaching, and how she balances work and adventuring outdoors? Check out her full story on our Careers blog.
Meet Lashaynah, whose #FiveStarCareer started as a Recruiting Coordinator in 2021. Now, she is a Sales Recruiter hiring Inside Sales Representatives on our Local Sales team. Lashaynah thrives on building connections, supporting candidates, and working alongside a supportive, inspiring team. Whether it’s helping to optimize the recruiting processes or bringing her authentic self to work, she finds meaning in every step of her journey. Want to learn more about how Lashaynah stays motivated and why she loves being part of Yelp? Check out her full story on our Careers blog.
Meet Brenna, an Emerging Account Client Partner at Yelp, whose #FiveStarCareer began in 2015. From launching the first Franchise Sales team in NYC to making the leap to MidMarket Sales, Brenna has worn many hats throughout her journey at Yelp. After a brief break to focus on motherhood, she returned with renewed energy, progressing to Midmarket Account Director and, most recently, Emerging Account Client Partner in 2024 🌟
