Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Buzzwords and Bluster - werkgeversreview Customer Relations bij Booking.com

3,0

1 feb 2026

Customer relations

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A great community with perks like paid lunches, a subsidised coffee shop, Bupa healthcare, Perkbox, and regular in-house activities and workshops.

Minpunten

The customer service department is resistant to change, despite promises of new systems that take years or never arrive. Confusing and unfair terms and conditions contradict the company’s core value of fairness. There’s a strong push to use AI in staff work.

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

4 jun 2026

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Reviews voor Booking.com Reviews voor Customer Relations bij Booking.com Review voor Booking.com