An ok place to work if you need money. - werkgeversreview Executive Customer Service bij Booking.com

2,0
2 jun 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- free fruit and coffee, just like any other company. - pleasant colleagues - multicultural environment.

Minpunten

- the phone rings non stop and most of the time you are expected to be on the phone 8 hours a day. - very high targets. - extremely difficult to get promoted. The company'd rather hire an external team leader than someone from the office. - You are constantly told about flat hierarchy but in reality the company has a tall organizational structure where managers have little control. - the team leaders treat you like a robot. - the management is incompetent and there is a thick wall between an agent and a manager. - team leaders come across hypocritical and condescending. You cannot truly rely on you leader.

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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