Horrible management - werkgeversreview Customer Service Executive bij Booking.com

Arrogant management, acting to be cool but don't caring at all about employees. Overstressing with targets that are never good, even if achieved or exceded, there's always a "you need to improve in something". Meritocracy doesn't exist in Booking.com Barcelona office. Only the ones connected to management grow. This makes the most efficient and positive agents become frustrated. And that's the feeling in the office. People that stay, don't leave the job because of the good salary, but very frustrated by incompetent management.