Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Not recommended - werkgeversreview Customer Service Executive bij Booking.com

2,0

21 nov 2018

Customer service executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Free food and drinks Freaky Friday events every month

Minpunten

Lots of KPI's (Key Performance Indicators) - you will only get judged by that, not the actual quality of your customer service No one cares about the customers, even though they claim that Strict protocols to follow No Opportunity to meet people Fake People

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

4 jun 2026

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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