Pluspunten
I joined Booking.com right out of college. I had the opportunity to travel to 7 different cities and 4 countries while working at Booking. 2 years ago I was full of aspirations and goals for my professional career. Booking is a great place to begin. You have a great work life balance and flex scheduling. As a credit controller you learn how to negotiate with partners, soft phone skills, team work, and account management. But over the last 2 years that has drastically changed. I made some great friends at booking and most of the people are very friendly.
Minpunten
Booking has slowly declined over the last 2 years. Management is all about office politics and they only help their "favorites". The bonus structure is terrible. For example, a top performing employee receives 1% higher of a bonus than an employee that does the bare minimum. Management has cut bonuses to save the company money because of the slowed growth. For Christmas we did not get a gift or a bonus but rather we received a cookie for our hard work. There are a few managers that will undercut their employees ideas and act as if they are their own for their own gain. They also began taking away our 2 15 minute "allowed" breaks during the day. Booking continues to pay their employees poorly and their are limited opportunities for advancement. The credit control position is becoming more automated and more customer service like.
