Worse As Time Goes By - werkgeversreview Customer Service Specialist bij Booking.com

2,0
14 apr 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits, free fruit and coffee, friendly entry-level colleagues

Minpunten

The company has declined sharply over the past couple of years. There's little room for growth, unless you're a favorite. The management does not hold employees to the same standards and the review/feedback system has been changed in ways that allow management to get away with very questionable behavior and with treating employees very poorly in a way that is "compliance friendly" They've stripped back more and more of the "perks" that they advertise during the interview process as time goes on, but will not consider feedback seriously. There's definitely a "If you don't like it, other people can replace you" mentality these days. This is not the company it used to be, and there's a good chance there won't be a long term improvement in the future

Ontdek andere reviews over Booking.com

5,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

avatar
Reactie van Booking.com
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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