Booking.com

Onderdeel van Booking Holdings

Reviews voor Booking.com

Very toxic environment - werkgeversreview Customer Care Representative bij Booking.com

1,0

16 apr 2021

Customer care representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

None unfortunately. ''Benefits'' only provided as a distraction.

Minpunten

Team leaders and management are very disconnected. Adults are threated like children in a day care centre. Company fired employees illegally. Stressful environment with no breaks in between calls. No time to check updates. They overwork you. Can't even take a toilet break. Schedules do not make sense and often get to work 6 days in a row with 1 rest day. Management is not clear and not transparent. Micromanagement galore.

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5,0

30 mei 2026

Booker

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great, definitely recommend if looking for start up

Minpunten

No cons all pros only

Reactie van Booking.com

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3,0

4 jun 2026

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexibility, make your own schedule

Minpunten

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Reviews voor Booking.com Reviews voor Customer Care Representative bij Booking.com Review voor Booking.com