Pluspunten
A lot of positive aspects and people. sometimes good meals and of course different events.
Minpunten
Payment and benefits seems to make sense for the company and each year the promise after the survey to provide better salary... at the end its nothing more than just empty messages and benefits which no one has required. Still poor salary and no difference at the end if you are a great agent or just doing your job. The percentage in the bonus is so small that you have not really more in your pocket, even you had much better results as your colleagues. The way of company "We want to satisfy everyone" is wrong in my opinion. A lot of people who doing nothing or bad job because nothing there has any consequence. Quality not important enough due the fast growing of the company. Its impossible to get holidays in the company, seems to be always "high season".
