Pluspunten
Employee discount is very generous
Minpunten
All of the managers are robots and they expect the sales staff to be the same. The micro-management of employees is unbelievable. No matter how much experience you have had in a successful retail career with respect to sales, they want you to do it only the "Coach" way, which is like the Stepford Wives (look it up). The managers constantly follow you around the store. After you have interacted with a customer, they pepper you with questions, such as "Did you suggest a wallet?"..."What about a keyring?"..."Why aren't they buying anything?"... It's truly a nightmare. You may think it is prestigious to work at Coach, but if you enjoy being treated like an automaton, then work here. Most people like being treated as individuals. There is no room for individuality or creativity at this company. Also, they schedule you to do floor sets at unrealistic times, such as working until midnight the day before Thanksgiving... giving you no time whatsoever to prepare your dinner and home for a family visit on the holiday the next day. In addition, the managers do not permit you to take breaks despite the break periods being clearly outlined in the employee manual. If you are passionate about retail, this is NOT the place for you!