Good commission and support, but high stress levels - werkgeversreview Retention Specialist bij DISH

3,0
16 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Competitive commission. Easy access to necessary info while working. Immediate manager support always available.

Minpunten

Everchanging methods and strategies that management wants implemented. The nature of the phone calls is very mentally and emotionally taxing

avatar
Reactie van DISH
1mo
It is encouraging to hear that you have found success with our commission structure and felt supported by your immediate manager. Providing the tools and leadership necessary for our teams to succeed is a priority, and we are glad these aspects of your role have been impactful. We understand that the evolving nature of our strategies and the emotional demands of the work can be challenging. We are committed to refining our processes and supporting our employees' well-being as we navigate industry changes together. Your feedback is appreciated as we work to foster a more balanced environment.

Ontdek andere reviews over DISH

5,0
13 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great pay with good overall benefita

Minpunten

high pressure upselling is always required

avatar
Reactie van DISH
7mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home is the only pro I can think of

Minpunten

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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