Horrible place to work - werkgeversreview Field Service Specialist II bij DISH

1,0
28 okt 2009
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

out on your own installing dish is about the only real thing that is a pro about this job. also the 3 day weekend.

Minpunten

We are about to go on pay scale which the technician has no control over what so ever. they are cutting are pay in half and giving us a so called "opportunity" to make money. customer calls in dissatisfied, it affects your pay. customer cancels his/her appointment even before you receive your morning route, it affects your pay. Receivers not connected to a phone line or internet weather the customer has service at home, its also affects your pay. the customers also get a phone call fom an automated service allowing them to grade you. so if you been under a house running cable and show up dirty to your next customers home and they grade you on that, guess what it affects your pay. Dish network figured out a way to not lose money on cancellations and Trouble calls by hurting our pay instead of taking the hit. i work for the mckinney, tx office and this place is ridiculous. two managers have quit recently because of all the nonsense that has been going on here. many techs are sure to follow.

Ontdek andere reviews over DISH

5,0
31 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work and research based profile

Minpunten

Less salary and too many orgs

avatar
Reactie van DISH
3d
We appreciate you taking the time to share your perspective on your experience with us. It is wonderful to hear that you found the research-based work profile to be engaging and fulfilling. We always aim to provide meaningful and intellectually stimulating opportunities for our team members. We also acknowledge your concerns regarding compensation and our organizational complexity. Our team is constantly reviewing our structures and total rewards packages to ensure we remain competitive and supportive, and insights like yours are incredibly helpful as we work toward continuous improvement. We wish you the very best in your professional journey.
1,0
5 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home is the only pro I can think of

Minpunten

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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