DISH

Reviews voor DISH

Customer Service Representative - werkgeversreview Customer Service Representative bij DISH

1,0

16 jun 2015

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

p4p. Dish's bonus program. If your metrics are high enough, you will get a certain amount of your paycheck (depends on the metrics - from 5% up to 50%) as an added bonus.

Minpunten

Absolutely terrible place to work. Aside from being yelled at by angry customers all day, you will deal with ridiculous favoritism, wrongful termination (happened to many of my friends who were coworkers) sexism, racism, on and on. Everything you do not want in a work environment, you are guaranteed to find at Dish.

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5,0

4 dec 2025

Account executive

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Pay was good. Very good commissions

Minpunten

High standards. Robotic at times. Very strict on following call flows and retaining customers.

Reactie van DISH

6mo

It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.

3,0

15 mei 2026

Noc technician

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Minpunten

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

Reactie van DISH

1mo

Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.

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