Inside Sales - werkgeversreview Inside Sales bij IBM

1,0
27 mrt 2015
Aanbevelen
Goedkeuring directeur
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The ONLY pros of this job is that the benefits are good if you don't require much. The high deductible medical plan is $0. I hear it sky rockets when you need a legitimate plan, or have dependents, though. The majority of the sales team are good, upbeat, kind people to be around. The operative word being majority.

Minpunten

There is politics everywhere, however... this brand in particular, which will remain nameless is ALL politics, to the point where it seems unlawful. People's friends with 0 sales experience getting hired, undeserved promotions, laying off individuals who were key performers based off their personal feelings toward them. The management team here is of no help. I asked my manager to help get me in touch with appropriate personnel to satisfy a customer to get a deal done, he sighed and suggested we just tell the customer to screw. This is a SALES manager?! Not once has my manager offered up valuable advice, or suggested he join my calls, or escalate issues that I need him involved in with a sense of urgency. He does a spectacular job of filling out an excel spreadsheet of all the work other people do, too. The joke of IBM standing for "I'm By Myself" in this organization is not a joke. I have never been more miserable or felt like I was working with an incapable boys club in my entire career. I feel dooped, I have not come anywhere close to hitting my on target earnings due to the absolute ridiculous, unattainable quotas put in place. It's an inside job, but at "manager discretion" a couple of people work from home, while the rest of us get a slap on the wrist if we go out for lunch. How are they "watching" these work from home folks? How is this fair? This is the worst job I've had in my entire life.

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5,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
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Relocation bonus and welcoming team

Minpunten

Very large and corporate at times

4,0
26 aug 2014
Aanbevelen
Goedkeuring directeur
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Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Minpunten

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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Reactie van IBM
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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