Horribly managed company, 'customer first' is purely window dressing - werkgeversreview Professional Services Engineer bij NiCE

2,0
30 jun 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Multi-national company with multi-national customers, lots of international business trips Very interesting fields of business (financial institutions, governments, transport companies) In some segments you work with state of the art equipment and software, and you work closely with real experts in their field, which is many times highly educating

Minpunten

Non-productive CRM system which does not really follow the natural normal business processes, therefore you have to add many sideletters in the form of excel sheets to provide management information, CRM system is close to obsolete and time consuming. Poor integration of acquired companies, poor evaluation after integrating the business processes Management thrives on incorrect business data acquired from the old fashioned CRM, poor follow up , nor correction of errors in CRM or standard operational procedures Promisses made by management are hardly kept High turnover and high rate in changes of higher management, hardly perceivable nor comprehendable by the lower ranks

Ontdek andere reviews over NiCE

5,0
16 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Minpunten

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

avatar
Reactie van NiCE
1mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
3,0
9 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The product itself is strong, and the market position of the company opens doors

Minpunten

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle