Refused reasonable accomodations - werkgeversreview PetsHotel Associate bij PetSmart

2,0
14 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Get paid to play with animals Predictable tasks, very easy to anticipate responsibilities day to day

Minpunten

I was day shift, working full time during day camp. I have a nervous system disorder that worsened, warranting reduced hours and a stool to sit on periodically as a reasonable accommodation. I got neither because 1.) they were already short staffed and 2.) a stool would "look bad" in the front play room visible to the public. I was forced to go on medical leave when my performance declined. Upon returning I was put on the night shift, which I didn't ask for. Nothing screams "safety" for workers or animals in the company's care like locking a disabled worker in a kennel alone overnight (usually 9pm-6am). I ended up having to leave because I was experiencing recurring medical issues overnight.

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5,0
15 feb 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

The pay was decent and you got tips occasionally the discounts were awesome especially if you own a dog. Training was thorough.

Minpunten

There was a bunch of high school drama amongst adults

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

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