PetSmart

Reviews voor PetSmart

All downhill... - werkgeversreview Pet Care Manager bij PetSmart

2,0

27 jun 2016

Pet care manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good insurance benefits for full timers, 15% employee discount, 40 hours vacation time and increases after 3 years

Minpunten

Limited room for upward mobility especially since new ownership of company, understaffed with too much work coming in from corporate, training is not always proper for new employees due to limited staff, corporate office only looks at numbers and sales and not the quality of work life for employees, many policies designed to keep PetSmart being a company that values pet care over money have been eliminated

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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