PetSmart

Reviews voor PetSmart

Great employer for the right person. - werkgeversreview Retail Store Manager bij PetSmart

4,0

16 nov 2008

Retail store manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good enviroment to be in if you love animals. Customers want to shop here and employees want to work here compared to employees in other retail enviroments. Industry insulated from many of the concerns about the economy. Competitive compensation package.

Minpunten

Certain field managers should not be positons they are in. Removal from these positions can be slow or non existent leaving them to do damage to the store staffing. This is a dynamic retail enviroment. You want to love animals to work here but it is still a business.

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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