PetSmart

Reviews voor PetSmart

Started out great, but has become more and more horrible. - werkgeversreview Cashier/Customer Service/PetCare bij PetSmart

2,0

14 jul 2017

Cashier/customer service/petcare

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

• You get to make connections with other Pet Parents and their pets • You get to work with animals

Minpunten

• The coworkers are usually rude, lazy, and don't last long • The managers are down right horrible. They don't care about their employees. They only care about making themselves look good at the expense of their employees • They don't fire anyone, even if they are horrible employees

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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