Store Leader - werkgeversreview Store Leader bij PetSmart

4,0
12 apr 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

How you lead is directly related to how you view the company and the job. I’ve been with the company over 10years and worked with good and bad leaders. You have to know the difference between leadership and management. You have to be involved and hands on. A Store Leader controls the atmosphere of the store overall. Company encourages development and internal promotions. Lots of policies and procedures - I list this as a positive because they are meant to govern daily tasks and operations to encourage safety and consistency. Encourages recognition from associate level up through corporate level. The company expects more leadership and less management at all levels.

Minpunten

Having worked my way up in this company I know that as a whole, as with any employer, this company does employ bad leaders. I know there is favoritism within teams from store level up through regional levels, perhaps even higher. Turn over at the store level is huge because the associates aren’t paid competitively enough. Bonuses are hard if not impossible to achieve based on expense gate and the budget they give you.

Ontdek andere reviews over PetSmart

5,0
5 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

avatar
Reactie van PetSmart
2w
We're happy to hear you enjoyed working with us, thanks for taking the time!
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

avatar
Reactie van PetSmart
2d
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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