PetSmart

Reviews voor PetSmart

First impression of life as a Support manager - werkgeversreview Support Manager bij PetSmart

4,0

28 dec 2012

Support manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company that truly puts the customer first and is totally committed to quality pet care and pet products. I love dealing with the customers and their pets.

Minpunten

The job entails a lot of strenuous physical tasks - unloading palettes, heavy bags of food, etc. - especially because the pay is so low. We are also soooo busy that I seldom get my breaks - but that's partly my fault as well. Other than the physical labour and low pay, it's a great place to work.

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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