PetSmart

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unprofessional dm's that have favorites - werkgeversreview Store Manager (When I Was Allowed to Manage) bij PetSmart

2,0

24 jun 2010

Store manager (when i was allowed to manage)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

started ok like to see the dogs and cats

Minpunten

dms have favorites and you are teated accordingly policies not enforced equally, some people get away with things that some are fired for politics suck......culture? non existent colleagues back bite and throw you under the bus, then back up and run over you again, then open the door to make sure your dead if not they run over you again! No teamwork at district level. DM friendly with some (very) and rubs that in the non favorites noses, then with some she is ms. P&P.

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5,0

26 jun 2026

Store associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Minpunten

they could only offer part time hours

Reactie van PetSmart

We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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