PetSmart

Reviews voor PetSmart

5 years ago this was a fantastic company to work for - werkgeversreview Store Manager bij PetSmart

2,0

15 aug 2008

Store manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Was a good company to work for a few years ago but has become like any other retailer in demanding long hours, bonus compensation that is nearly impossible to achieve. Company states that they take care of thier employees but as a tenured manager I've experienced otherwise. Although animal care is the number one priority.

Minpunten

Too many hours, little support from corporate office with customer complaints and always ready to take to customer's side. Too many criteria to meet to make a minimal bonus for store managers and no considerations taken for one's personal life. We have become the Target of pet stores.

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5,0

26 jun 2026

Store associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

helping pets and their parents, working with motivated and positive people, and the work environment was great!

Minpunten

they could only offer part time hours

Reactie van PetSmart

We're happy to here you enjoed working with us! Thanks for taking the time to share a bit about your #LifeAtPetSmart with us.

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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