PetSmart

Reviews voor PetSmart

Micro management experts - werkgeversreview Operations Manager bij PetSmart

1,0

18 sep 2010

Operations manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Overall PetSmart offers a pretty descent benefits package for salaried managers and ones potential bonus can be quite lucrative. PetSmart supports many animal welfare organizations and donates considerable amounts of time and money to these groups.

Minpunten

Corporate culture of extreme micromanagement of the stores from the corporate office in Phoenix. Horrible inventory management processes. The company makes every factor of running a store as complex and bloated as possible. Labor allocated to stores by scheduling software is a joke (grossly inadequate). There is no room in the company for any constructive criticism of any processes by store salaried managers.

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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