Overly Toxic, Competitive Workplace - werkgeversreview Pet Care Specialist bij PetSmart

2,0
9 feb 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, easy access to animals (which contributes to overall enrichment), and many opportunities to connect with the general public if you are new to the area. However, you can easily find these same pros at just about any other workplace.

Minpunten

Awful employee turnover rate. Many indiscrepancies in terms of pay (AKA some people in the same department working the same hours will be paid more than others). Some of the people who make up the skeleton crew are incredibly racist (due to a predominantly white workforce). Store management also doesn't do enough to protect their vulnerable employees from harm which has resulted in many people quitting in droves. If you are a person of color, you'll quickly find that most of your coworkers don't look like you. Bringing up concerns to management often leads to retaliation.

Ontdek andere reviews over PetSmart

5,0
15 feb 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay was decent and you got tips occasionally the discounts were awesome especially if you own a dog. Training was thorough.

Minpunten

There was a bunch of high school drama amongst adults

1,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Minpunten

Employees are expected to be work-robots

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle