Reasonable pay for a part-time job (close to $9/hr), great management, a lot of room for learning! - werkgeversreview Anonieme werknemer bij PetSmart

5,0
11 apr 2011
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great pay for a part-time job, close to $9/hr. Great management Great policies Inter-working with all departments Opening in Pet Care is like feeding time at a mini-zoo. Getting to know customers and their pets on a personal level makes their shopping (and your working) experience MUCH easier, and fun! Pets come first! Pet Parent's questions and understanding of problems that are occurring in their fish tanks, or training new puppies, or how to keep reptiles are always important. It feels great to, for example, help someone out who had been previously killing all their fish because of a silly mistake (cleaning the aquarium entirely for water changes- very common).

Minpunten

Dealing with death. It happens, you have to get used to it. Mostly fish and crickets, than anything else. Opening in Pet Care is like feeding time at a mini-zoo. - Also sometimes a Con. Refilling hay-balls for both guinea pigs AND birds. Guineas constantly go through it, and birds will pull most of it out onto the bottom of their cage! Dealing with costumers who think adding 20 fish to a brand new 10 gallon tank all at once is a good idea, even if you warn them, they can still be persistent (and sometimes condescending).

Ontdek andere reviews over PetSmart

5,0
4 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun, welcoming, easy, flexible, growth

Minpunten

Weekends, slow, customers, busy, fast pace

3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

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Reactie van PetSmart
20h
Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.
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