PetSmart

Reviews voor PetSmart

Store manager - werkgeversreview Store Manager bij PetSmart

3,0

22 dec 2015

Store manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

for retail, decent work life balance. Good policy base. Support team is helpful when available. 401k matches 6%. Standard benefits-United healthcare. Working with charity organizations to help homeless pets.

Minpunten

Since the buy out, everything has been cut back by a lot. Labor has been slashed, but the expectations are higher. Store manager is the only salaried position in store and although scheduled 40 hours, must be prepared to work more to maintain metrics. Focus is not as much on caring (as was last year) to solely the bottom line making PetSmart feel like any other retailer. The training for new store management needs improvement for sure.

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5,0

5 jun 2026

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very good relationship with colleague

Minpunten

Not very flexible on work times

Reactie van PetSmart

We're happy to hear you enjoyed working with us, thanks for taking the time!

3,0

27 jun 2026

Experience leader

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

If you have experience they can pay very well considering the size of the company. Depending on which store you are in, they can be pretty good at fostering a good environment and culture.

Minpunten

Company is primarily focused on sales and not customer experience. So expect a lot of metrics and hounding customers. Company is trying to be technologically forward but continues to neglect to invest in the technology. So there’s updates every week crashes every week with no communication around it.

Reactie van PetSmart

Thanks for taking the time to share your feedback. We appreciate hearing about your experience and are glad you found positive aspects of your store's culture. We also understand your concerns around technology and communication. If you'd like to talk more about your experience or get additional support, please reach out to our CareSmart team at 1-800-738-4693.

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