Pluspunten
They provided 6 weeks of training, which was great, but I am not sure if they pay for all training of an account manager, which was the position I had really wanted to get, but they were not hiring for that at the time. Mostly friendly people.
Minpunten
I felt passed over a number of times for full time positions because they wanted to keep me as a casual worker, and though a permanent position as a Client Assistant Operator came up three times while I worked there, I was always passed over for someone else. The final and last time it was a given to a person who was recruited by a regional head executive from an aboriginal career fair, although I am also aboriginal with treaty status. Both my branch manager and my client care manager knew of my interest in this position for quite some time. CSRS have major pressure for sales targets, of Visa cards, Travel Insurance, and appts for account managers, and not so much credit given for excellent customer service, and making the client feel great. People just expected to stay late after closing without overtime. Overall I have heard this is quite common for the industry in all major banks. Many banks require late hours on certain evenings, and lots of weekends, many have opened up on Sundays now, no more ``bankers hours.