just a stressful call-center job - werkgeversreview Customer Service Representative bij Rituals

2,0
8 nov 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good onboarding program, super tasty lunch (at least when the department was still working at the HQ)

Minpunten

Don't be fooled by the employer branding! Working as a "customer relations and sales ambassador" is just a fancy title, this is nothing but a call center job. Super stressful, you have to ask for permission to leave your desk for toilet breaks because you're supposed to be on the phone. The full-time salary is completely unliveable for Amsterdam. No opportunities for salary increase or career progression. It would be better for your mental and physical health to work at Albert Heijn or at a bar

Ontdek andere reviews over Rituals

5,0
19 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Sales communication skills and great customer service experience

Minpunten

Distance but that is not a big issue

avatar
Reactie van Rituals
1y
Dear , Thank you for your positive review. Glad to hear that you had a great time at Rituals. Kind regards, HR Rituals (Benelux)
2,0
24 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- nice area and store product

Minpunten

- rude - the workers there are like forty years old crying about a non-commission sale to a 16 year old

avatar
Reactie van Rituals
3mo
Hi there, Firstly, thank you so much for your review and honesty in writing your review to us. We value this above anything else as feedback is a gift, whether positive or constructive. We truly regret that you have had this experience with us and we want to suggest that we can get in touch with you personally so we can talk through this in better detail. If you could please send an email to: Recruitment.ukie@rituals.com, we’d love to chat confidentially. Kindest, Talent Acquisition & Employer Branding | Rituals Cosmetics UK/IRE
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