Phenomenal chance to learn and grow. - werkgeversreview Guest Services Supervisor bij Ritz-Carlton

5,0
18 mei 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, Brand Recognition, High end clientele, Room Rate Discounts. The company and it's parent company's values are very supportive of line-level employees, for good reason. their selection and hiring process are unmatched in the industry. Thus there is an abundance of very talented hospitality professionals at work throughout the organization.

Minpunten

The Hotel market recession starting in 2008 tightened the belt, putting additional stress on middle management and supervisors. It is getting better but the days of having more managers and directors than they knew what to do with are over. "Bench Strength" isn't maximized as much as it could be.

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5,0
28 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Great pay - Fun environment - Free meals

Minpunten

- Lots of walking - Can get hot

1,0
15 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Hotel Benefits would convenient at times

Minpunten

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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