It was an ok place to work good benefits, - werkgeversreview Customer Service Representative bij T-Mobile

3,0
6 feb 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Cheap phone bill each month. Easy job to learn. You know what to expect when you come in as far as the day to day job goes.

Minpunten

The most qualified people do not get the promotions i was ranked number 1 for several months and kept getting passed over for a promotion by people ranked much lower due to being friends with management. policies change daily. Superiors would not take an escalated call and when they finally did they would just give the customer what they wanted after you spent 20 min refusing the customers.

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5,0
28 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Freedom, supportive atmosphere, good pay

Minpunten

Not many, long shifts on call can be tough

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wireless service discount Decent vision insurance Co-workers

Minpunten

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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