TTEC

Reviews voor TTEC

Good job, shift bids suck - werkgeversreview Customer Service Representative bij TTEC

4,0

13 mrt 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Very supportive supervisors and team members, pay was decent, provided equipment, interesting clients to work for.

Minpunten

Shift bids that were meant to be stack rank often wouldn't follow their own guidelines. Top performer and opted for first shift, was told enough people didn't select second shift so I just got chose to fill in second shift hours.

Reactie van TTEC

2mo

Thank you for sharing your experience and for your time with TTEC. We’re glad to hear you valued your teammates and the support you received. Your feedback helps us continue improving the employee experience. Wishing you all the best in your future endeavors!

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5,0

30 apr 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company and good hours.

Minpunten

Back to back calls but is manageable.

Reactie van TTEC

1mo

Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.

4,0

4 jun 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Worked at home. All equipment was sent to me. Awesome managers and employees.

Minpunten

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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