One of the best call centers to work for. - werkgeversreview Customer Service Representative bij TTEC

5,0
14 okt 2012
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great support system. They really care that you are getting what you need to perform your very best. Also, they do not force you to take angry calls. They do not care about call length, but rather that you are taking care of the client's customers. And, at my site, they do not make outbound calls.

Minpunten

It's a call center. You will deal with people who are having bad days. But, you will also get plenty of calls that are good. And, for the most part, the people who call in appreciate good service.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great lead and co worker are extremely kinda, the work is easy.

Minpunten

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

avatar
Reactie van TTEC
8h
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you’ve had a positive experience with your team and found your coworkers and lead supportive. We also appreciate your comments regarding communication around the hiring process, career progression, and recognition. Feedback like yours helps us identify opportunities to improve the employee experience and better support our teams. Thank you again for taking the time to share your perspective, and we wish you continued success in your role.
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