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      TTEC

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      Reviews voor TTEC

      Worst Computer system known to man. - werkgeversreview Customer Service Representative bij TTEC

      2,0
      21 nov 2013
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Working at home. Paid training that was actually pretty good.Team leads were nice and would try to help you. The outlines and ideas for better customer service were well done.

      Minpunten

      Low pay. When slow you were told to log off. The software used to connect to network was very buggy and slow. Customers could give you negative feedback and when appealing they would still hold it against you even if it wasn't your fault. most of the time you would have to wait 15+ minutes for a supervisor to help with the call and you were never allowed to place customer on hold. Benefits? what benefits.

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      5,0
      21 jun 2026
      Licensed insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, training, and equipment provided.

      Minpunten

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Reactie van TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      27 jun 2026
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great lead and co worker are extremely kinda, the work is easy.

      Minpunten

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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