Great co-workers, stimulating work environment, but... - werkgeversreview Customer Service Representative/Trainer/Administrative bij TTEC

3,0
26 dec 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The agent staff and coaches offer great support and tips to succeed. Team leans bend over backward to help agents at every turn.

Minpunten

Tech support. Usual response for problems is "you need to buy a new computer" or "you need to buy a new router." not realistic for a work from home minimum wage employee. Desktop software apps antiquated and unstable. Much improvement will be needed to keep this company viable.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
6d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great lead and co worker are extremely kinda, the work is easy.

Minpunten

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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