TOXIC ENVIRONMENT - BULLIES WELCOME - werkgeversreview Sales bij TTEC

1,0
24 aug 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There weren’t any Pros at this Call Center. Every day there would be endless unnecessary drama from adults, employees would gossip, stab co-workers in the back, lie, and some employees would make fun of people with disabilities. I recommend that if you have a disability it might be best not to tell anyone because of the way some employees were treated when they did. It could depend on Management. No Pros!!

Minpunten

Very Stressful Toxic Environment that won’t be fixed. HR and Management allow employees to be bullied, disrespected, yelled at, belittled etc. The good employees leave because the company values Bullies. Going to Management and HR brings on retaliation and makes work intolerable. Extreme Micromanaging! Huge Disappointment! I would never recommend anyone to work there.

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Reactie van TTEC
5y
Thank you for your honesty! We always welcome suggestions that can help us become better as a company. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The opportunity to work remote is the only pro.

Minpunten

I rarely leave negative reviews, but my experience here was frustrating enough that I feel it’s important to share for others considering employment. The company suffers from major disorganization and a lack of consistent policies. Expectations frequently changed without clear communication, making it nearly impossible to feel confident in your performance or job security. Metrics were unrealistic and difficult to achieve, especially given how understaffed the team was. Instead of addressing staffing issues, the pressure was pushed onto employees. Compensation does not match the workload or expectations. Employees are underpaid for the level of performance demanded, and benefits are disappointing. One of the biggest concerns is that earned PTO, vacation time, and sick time are not paid out, which feels unfair and misleading. Management practices were also questionable. Employees were required to be on camera, which felt excessive and unnecessary for the type of work being performed. Overall, there was a lack of trust and professionalism in how employees were treated. This role could have been much better with proper organization, fair policies, and realistic expectations, but unfortunately, it fell far short.

1
avatar
Reactie van TTEC
1mo
Thank you for taking the time to share such detailed feedback and for your years of service as a Customer Service Representative. We’re glad to hear you value the opportunity to work remotely. We also take your concerns very seriously regarding consistency in communication, workload expectations, staffing, compensation, benefits, PTO policies, and management practices. Feedback like yours is important and helps highlight where we need to continue improving clarity, fairness, and support for our employees. We appreciate your candor and wish you all the best moving forward.
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