Not Perfect, but a great place to start out. - werkgeversreview Customer Service Representative III bij Wells Fargo

4,0
4 aug 2008
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great atmosphere among assigned workgroup. Very fast paced; no two days ever really the same. I greatly enjoyed working with assigned account base. The health benefits are great and really affordable. PTO plan is one of the best I've ever seen. Monthly one-on-one reviews with supervisor were very helpful.

Minpunten

A lot of good ideas often tanked due to poor execution. Poor communication and interactions between customer service teams and other departments. Too many accounts for each account manager.

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5,0
6 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great culture, great community aspect

Minpunten

Some people are overworked, still slow off of past history

4,0
1 dec 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Minpunten

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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